> For the complete documentation index, see [llms.txt](https://aza3d.gitbook.io/aza3d-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://aza3d.gitbook.io/aza3d-docs/general-information/publish-your-docs.md).

# Common Issues

**Failed to verify protected resource**

Files were possibly corrupted during transfer. Ensure the encrypted files are copied; the .fxap file must be included. Some FTP programs skip these files. If you use FileZilla, try using [WinSCP ](https://winscp.net/eng/download.php)instead.

**You lack the required entitlement to use**

Your server is using a FiveM server license key that is not linked to the initial purchase, meaning the resource(s) were purchased on the wrong FiveM account.

It could also be that you installed the asset without having restarted your server previously, restart the server to verify that this is not the case.

**Syntax error \</1> or similiar**

The problem can be caused by several factors. Maybe you do not have the artifact version higher than +4960, be sure to use that artifact version or higher. You can get your latest [Linux ](https://runtime.fivem.net/artifacts/fivem/build_proot_linux/master/)or [Windows ](https://runtime.fivem.net/artifacts/fivem/build_server_windows/master/)artifacts here. If your artifacts are up to date, you can try reinstalling the script.