# Common Issues **Failed to verify protected resource** Files were possibly corrupted during transfer. Ensure the encrypted files are copied; the .fxap file must be included. Some FTP programs skip these files. If you use FileZilla, try using [WinSCP ](https://winscp.net/eng/download.php)instead. **You lack the required entitlement to use** Your server is using a FiveM server license key that is not linked to the initial purchase, meaning the resource(s) were purchased on the wrong FiveM account. It could also be that you installed the asset without having restarted your server previously, restart the server to verify that this is not the case. **Syntax error \ or similiar** The problem can be caused by several factors. Maybe you do not have the artifact version higher than +4960, be sure to use that artifact version or higher. You can get your latest [Linux ](https://runtime.fivem.net/artifacts/fivem/build_proot_linux/master/)or [Windows ](https://runtime.fivem.net/artifacts/fivem/build_server_windows/master/)artifacts here. If your artifacts are up to date, you can try reinstalling the script. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://aza3d.gitbook.io/aza3d-docs/general-information/publish-your-docs.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.